Finding someone to work on your RV roof shouldn’t be a gamble, but for too many owners it is. The RV service industry has a quality spectrum that ranges from excellent certified specialists to fly-by-night operations that will take your money, slap on some lap sealant, and send you on your way with a problem that’s been masked rather than fixed. Here’s how to tell the difference.

Question 1: Are You Certified?

Ask specifically what certifications the technician holds. Look for RVIA (Recreation Vehicle Industry Association) certification for the shop, and ask what training the specific tech who will touch your roof has completed. A certified applicator in our network has completed manufacturer-specific training and passed a hands-on skills assessment.

Question 2: What’s Your Experience With My Specific Roof Type?

EPDM, TPO, fiberglass, and aluminum all require different techniques, products, and adhesives. A shop that primarily works on one type may not have the right products or knowledge for yours. Ask specifically how many jobs they’ve completed with your roof material in the last year.

Question 3: What Products Are You Using?

Get specific product names and ask to see the technical data sheets. Avoid shops that use vague terms like “roof sealant” without specifying the product. Our polyurea coating page explains exactly what a genuine polyurea product specification should include.

Question 4: Do You Have References From Similar Jobs?

Any reputable shop should be able to provide references from RV owners whose rigs they’ve repaired. Bonus points if those references are verifiable members of the RV community. Our verified testimonials page shows exactly the kind of transparency you should expect.

Questions 5–8

Ask about their warranty on both parts and labor. Ask what happens if a repair they made fails within 90 days. Ask for a written scope of work before authorizing anything. And ask whether they recommend a permanent coating solution or just patching — a shop that immediately recommends patching without discussing whether your roof is a candidate for a full coating may not have your long-term interests in mind.

The Easiest Answer

Skip the guesswork. Use our applicator finder to locate a certified specialist who has been vetted through our program, trained to our standards, and reviewed by other members. Check reviews in our community forum and make an informed decision.